Getting Started Overview
The following pages will walk administrators and managers through the initial setup steps for the Tehama platform.
Use this guide if you fall into one of the following setup scenarios:
A. You have been invited to create an organization and an Enclave for your corporation in Tehama.
In this scenario, your corporation is completely new to Tehama. Create a new organization/account in Tehama, and join it as its first user (the Org Admin user).
Create an Enclave in your new organization (the org that creates an Enclave is the Enclave's owning organization) and either connect it yourself, or invite someone else to connect it - either to a network in your own corporation (making your organization the Enclave's connected-to org (the access org)) or to a network in another corporation (making that corporation's organization the connected-to org).
Then you can proceed with administration tasks, such as adding members to your organization and the Enclave, and adding Desktops for them in the Enclave.
B. You have been invited to connect your corporation's network to an existing 'Enclave' owned by another corporation's Tehama organization, which may require you to create an organization for your corporation in Tehama.
In this scenario, your corporation has been invited by another corporation with a Tehama organization and Enclave to connect their Enclave to your corporation's network. If your corporation is completely new to Tehama, this means you first need to create a new organization/account in Tehama, and join it as its first user (the Org Admin user). Otherwise, you can simply log in to your existing Tehama organization with your existing Org Admin user role.
Next you can accept the invitation to join your organization to the Enclave as the Enclave's connected-to org (the access org) and connect it to your corporation's network.
Then you can proceed to add members to your organization, if necessary, and propose their membership in the Enclave. The Enclave owning organization will provide them with Desktops.
C. You have been invited to join your corporation to an organization and a Enclave as a manager, by your own corporation, to help connect the Enclave or perform administration tasks in the Enclave.
In this scenario, you have been invited by your own corporation to join its Tehama organization and to be a member of a Enclave, to help configure/administer it. You will join the organization with the role of Org Manager or Enclave Manager.
If your organization is the connected-to org in the Enclave (the access org), connect the Enclave to your network and manage the connection.
If your organization owns the Enclave, perform administration tasks such as adding members to the Enclave or provisioning Desktops for Enclave members.
If your organization is not the Enclave owning organization (connected-to or user but not also owning), perform administration tasks such as proposing members to the Enclave.
D. You have been invited to join your corporation to an existing 'Enclave' owned by another corporation, which may require you to create an organization for your corporation in Tehama.
In this scenario, your corporation has been invited by another corporation with a Tehama organization and Enclave to join your corporation to their Enclave, so that your employees can perform work in the Enclave. If your corporation is completely new to Tehama, this means you first need to create a new organization/account in Tehama, and join it as its first user (the Org Admin user). Otherwise, you can simply log in to your existing Tehama organization with your existing Org Admin user role.
Next you can accept the invitation to join your organization to the Enclave, as a user-only organization in the Room.
Then you can proceed to add members to your organization, if necessary, and propose their membership in the Enclave. The Enclave owning organization will provide them with Desktops.
NOTE: If you are an end-user (Staff member) - e.g.: you have been invited to join an existing organization and Enclave as a Staff member, and you expect to use Tehama only to access a Desktop, so you can perform work - you are in the wrong article. See Getting Started Overview for End-users.
Let's get started.
There are four parts to getting started with Tehama.
- Prerequisites (make sure you are prepared)
- Joining Tehama (create your org (if necessary) and your user)
- Tehama Enclave Creation (create and/or connect to a Room)
- Tehama Administration (add users to your org, add/propose users to a Room, and/or generate Desktops)
For more in depth discussions of each facet of Tehama, please see the other user guides available in Tehama's help center: https://help.tehama.io.
NOTE: Remember that the Tehama Support Team is available for any questions or concerns encountered during (and anytime after) creating and connecting a Tehama Room, and adding members and Desktops to the Enclave.
Contact us at: Tehama Support
Prerequisites
Prerequisites needed to access the Tehama Web UI
The following are the prerequisites you need to have to:
- set up your Tehama account/organization and your own user account, in the Getting Started with Joining Tehama guide,
- create and, optionally connect, a Tehama Enclave, in the Getting Started with Tehama Enclave Creation guide, and
- perform organization/Enclave/Desktop administration tasks, and connect to Desktops, in the Getting Started with Tehama Administration guide.
| Item | Description | Requirements |
|---|---|---|
| A browser | Use this browser to access the Tehama Web UI. | See the list of supported browsers in 'Tehama Web UI' |
| A smartphone or tablet with an MFA-code generating app installed, (currently supported apps: the Google Authenticator App1) | Use this device for 2 factor Authentication to the Tehama Web UI, through the Google Authentication App. Optional: The Google Authenticator app is only required for the 'Tehama Credential with MFA' authentication method; not required if you opt to use the 'Google Credential' authentication method. |
iPhone/iPad: iOS 7.0 (or higher) capable device Android: Android 2.3.3 (or higher) capable device |
| A host device capable of running the Tehama Client and accessing the Tehama Web UI | Use this device to launch and connect to Tehama Desktops. One of these hosts is required for each user for whom you provision a Tehama Desktop. |
See the list of supported Tehama Client hosts (Platform Compatibility) in the Tehama Client Overview |
1. Full instructions on downloading and installing Google Authenticator can be found by visiting:
https://support.google.com/accounts/answer/1066447?hl=en
BlackBerry OS devices: Google Authenticator for BBOS 4 – BBOS 7 devices are also available. ↩
Joining Tehama
Join Tehama, creating and configuring your new 'User' Profile, and, if you are the first member, your new 'Tehama Organization' account.
See the Getting Started with Joining Tehama Guide.
Tehama Enclave Creation
Get a Tehama Enclave up and running, connecting it to your networks, if desired.
See the Getting Started with Tehama Enclave Creation guide.
Tehama Administration
Create teams and invite new team members, add these new members to your Enclave, add Firewall Rules (and possibly overlay this with DNS Filtering), Desktops and, optionally, invite other organizations to come work with you.